Prescriptions Advice
Online repeat prescription service
We are a dispensing practice. This means that patients who live in the rural areas more than a mile from a local chemist may receive their prescribed drugs from our Dispensary. Wickham Market residents are obliged to collect their medication from a Chemist. However, if you are registered as a Temporary Resident we will dispense from the Surgery.
If you are not taking some or all of the medicines that appear on your repeat prescription please inform your Doctor so your prescription can be reviewed. £4 million is wasted on unused medicines in Suffolk. If you are not taking it, please don't order it!
Medication Collection
Wickham Market Surgery - during Coronavirus (COVID-19) Pandemic
Please note Medication can only be picked up at the Wickham Market Surgery between 10am and 1pm and 3pm and 5.30pm. Dispensary staff will also only be available between these times to deal with any telephone queries. This is to give staff protected time to manage the high volumes of work we are experiencing.
Repeat Ordering
If you are on long term treatment, the Doctor may agree to supply some of your repeat prescriptions without seeing you. You will receive a computer printed slip showing details of your medication. Tick the items required and post, email, fax or hand it in at the Dispensary.
In the interests of accuracy and safety we DO NOT accept requests over the telephone.
Please allow two full working days for the preparation and signing of your prescription before collecting either the prescription or your medicine. If you wish us to post your prescription, please attach a stamped, addressed envelope with the request.
Online Repeat Prescriptions Requests
Patients can book appointments, request repeat prescriptions, view online, export or print any summary information from their records i.e. medications, allergies, adverse reactions. If you are already registered for Online services you will still need to complete an application form for access to your records. You can print this off by following the link below and then take it to the surgery along with ID for verification.
If you have not previously registered for Online services you can apply for all services by following the link below and completing the application form. You will then need to take the form along with ID to the surgery.
Patient Online Registration Form (Word Document)
Patient Online Summary Record Access - Patient Information Leaflet (pdf Document)
For registered patients, click below use the online service:
