The Summer 2019 Newsletter is out now.
Social prescribing enables GPs, nurses and other primary care professionals to refer people to a range of local, non-clinical services.
Locally, social prescribing is known as 'Connect for Health'.
NHS England describes social prescribing as “enabling all local agencies to refer people to a link worker”. Link workers - known locally as Community Connectors - give people time and focus on what matters to the person as identified through shared decision making or personalised care and support planning. They connect people to community groups and agencies for practical and emotional support.
Connect for Health particularly works for a wide range of people, including those:
Take a look at our Special Edition Newsletter about Connect for Health for more information.
New Support for Parents (Information for young children)
We have a few items in our lost and found drawer. If you have lost something or think you have left something behind at the surgery please contact us with the details.
We are pleased to announce that we have retained our Investors in People Accreditation. The Surgery has worked very hard to keep the standard for the award and would like to thanks all the staff for their hard work on the achievement.
For more information on Investors In People please follow the link: Investors in People Webpage
Healthwatch Suffolk are working with partners and people across local NHS and social care services to host a short survey about your experiences of services during the coronavirus pandemic.
It has never been more important to feedback. With so many changes happening across services, they need rapid feedback to understand more about how they are impacting on your care. This is also a brilliant way to say thank you to services if you have had a good experience. They will make sure they see your comments.
Your feedback will be taken seriously and used to shape and inform the response to COVID-19 in Suffolk. The online link has 7 questions. To take part please use this survey.
Right now, they can’t speak with people face to face, so they are asking for your experiences online. Please share the survey widely with your friends and family if you can.
If you need support to complete the survey, you can call then on freephone 0800 448 8234. Their staff will be happy to guide you through and to record your answers. You can also use this number for signposting to local support or information about local services.
There are are two surveys you might want to complete:
We are still open to collect pre-made prescriptions and make appointments in person but there are no clinicians on site. Telephones are diverted to 111 from 13.00 on these days to allow staff training.
The next GP training afternoons are on:
We apologise for any inconvenience caused. For urgent assistance please contact NHS out of hours service on 111.
Please note: These dates are subject to change.
We are also closed all day on all Bank Holidays.
Did you know that GP online services can save you time?
Did you know that you can book and cancel appointments online, order repeat prescriptions and, view some of your health records by simply signing up for GP online services? All you have to do is take two forms of ID into your GP practice and register your details.
You can find out more about GP online services on the NHS.uk website.
Please watch the short film below to find out how seeing a pharmacist can help take the strain off local NHS services...
Dr Matthew Piccaver may be able to answer some of your questions about coughs, colds, sore throats and the flu. That way, you can manage your symptoms more effectively and can understand when you should book an appointment with your GP.
It is available on your mobile, on your tablet or on your PC so wherever you are when you have a question, that question can be answered.
Ask Dr Matt a question via the website VirtTuri; you'll be surprised by just how much he knows.
The Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is one simple question:
"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"
Your feedback will help us learn more about what you think of your experience - what you like and what you think we could improve. Ultimately, you're helping us to make changes that will ensure we can offer the best possible care.
It is completely anonymous. Please collect a form from your Doctor or Reception.
Please see the following video for more information.
In the month of January 2020, at both Wickham Market and Rendlesham Surgeries, 170 appointments were missed and not cancelled. This is equivalent to 34 Hours 57 Minutes of wasted clinician time. Please remember to cancel your appointment if it's not required.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.
The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.
Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.