Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form

AUTOMATED TELEPHONE BOOKING

How to make an appointment using Patient Partner Telephone System

We have an automated telephone system in place known as "Patient Partner". It has been bolted onto our current telephone system and it allows you to bypass reception and book an appointment using the automated service.  You can use the automated service to check the date and time of an appointment that you already booked with the surgery via any booking method (online, patient partner, reception) as well as cancelling an appointment you have already booked.

The service is available 24/7 allowing you the opportunity to book/check/cancel an appointment whenever you want to.

Patient Partner is simple to use and the only information you require is your date of birth and an up to date home telephone number which matches the one we have on file for you, so it is important to inform us of any telephone number changes immediately.

To access Patient Partner all you need to do is dial our surgery number as normal 01728 747101 and you will be greeted with some options to choose from.

Unfortunately due to the complexity of Nurse appointments needing different allocations for different procedures we are inable to offer these appointments via the automated service, only GP appointments can be made using this service. If you require an appointment with a Nurse please speak to Reception who will book for you.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form

Practice NewsContact the PracticeView your Medical RecordFind Local ServicesConditions & TreatmentsYour Information
Self Help Advice and Tools

Investors in People Award

Self Help Advice and Tools

Self Help Advice and Tools

NHS 111

NHS 111

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Friends and Family Test

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment?  Please spend 2 minutes to take the Friends and Family Test.

NHS Choices

NHS Choices

NHS Choices is the online 'front door' to the NHS.  Get insights into the factors that influence visits to NHS Choices provided by the NHS Choices reporting team.

Patient UK

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

Top of Page